Aug
19
Opening Is The New Closing in Sales
Opening is the key to closing more sales
I receive calls every day from sales people and business owners who believe that the only skill they lack is “how to close.”… Learn More
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Category Archives: business coaching
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Aug
12
Customer Service is Part of the Sales Process
People won’t pay good money for bad service
Bad customer service can be found everywhere these days, unmanned front desks, rude servers, clueless staff, customers wait impatiently as they watch employees fixated on hand-held devices or computer screens and managers who refuse to acknowledge that any problems exist.… Learn More
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Jan
28
No trust? No sale!
Trust! Get it or forget it.
Trust is the single biggest motivator of buyer behavior and one of the key components to establishing a successful buyer/seller relationship.… Learn More
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Jan
26
Sales Pitches vs. Sales Conversations
Sales Pitches that are Planned not Canned
Recently I was conducting a sales workshop for salespeople and business owners to provide useful sales tips, and as they told me of their experiences I noticed a common thread running through most of them – potential prospects who were no longer using words to communicate, but using actions.… Learn More
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